How do I make a warranty claim?
Time takes its toll on everything – including gold jewelry. That’s why when you purchase Alliciante jewels, you’re also getting a promise of lifetime care – all Alliciante jewelry will have access to expert, professional care to ensure it never loses its shine, shape, or stories.
Our in-house master jewelers provide two premium care options, maintaining the same meticulous standards used in creating your piece. From routine maintenance to complex repairs, every service upholds the gold standard we've set.
- Essential Care: Our Essential Care service starts at $45 and includes two-way shipping, expert assessment, and basic repairs that don't require additional gold or gemstones. Most repairs are completed within 2-7 business days of receipt.
- Custom Care: For repairs requiring additional materials or extensive work, our Custom Care service provides individualized attention from our expert jewelers. Each repair is quoted separately based on the materials and work required.
You can find a list of some of the services we offer here.